Username and Password Issues
Expired License:
To renew or purchase a new license click here
User Name and Password Problems:
Forward the original License email we sent you to our Support Office. We will check your User Name and Password for validity and email you further instructions.
24 Hour Forum Support
Official ESET Support Forum
The ESET Support Forum (hosted by Wilders Security) is monitored by ESET staff and highly skilled volunteers all year round.
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Email Product Technical Support
Eset Australia Product Technical Support Office
When emailing for support, briefly describe your issue and provide the following:
- First Name
- Last Name
- ESET User Name
Sales Support
For sales support please phone
07 3071 7495 within our office hours of Mon-Fri 9am to 5pm Queensland Time (EST) - Note Queensland is not on daylight saving.
IMPORTANT! Support requests copied to multiple email addresses are automatically deleted by our spam filters! Send support requests only to our Support Office, or you will not receive a response!
Reseller Program
The ESET Australia Reseller Program offers award-winning products with good profitability.
We partner with progressive computer stores, security solution providers, IT consultants and computer software specialists to bring our best-of-class anti-threat solutions to the end user market.
If you would like to join the ESET Australia Reseller Team, click here to complete the online application form, or call us on 07 3071 7495 between 9:00am and 4:00pm AEST Monday to Friday for more information.
